- PRDots
- August 10, 2023
A New Era in CX: Driving Business Growth
The World CX Summit, organized by Trescon, set to be hosted in Singapore on 2nd-3rd August 2023 at Marina Bay Sands Expo and Convention Centre. The Summit will bring together leading technology mavens, CX specialists and innovators to share their actionable insights and talk about successful use cases that are redefining the CX space.
Over the past few years, businesses have pivoted their attention towards providing their customers with an immersive experience. Customer experience has played a critical role in changing the way businesses operate. Today, they consider the customer feedback as an integral part of their revenue model.
As per a recent Grand View Research study, the customer experience management market segment is expected to expand at a compound annual growth rate of 18.1% from 2022 to 2030. With the increasing competition, brands today are digitizing their operations and integrating their operations with artificial intelligence and emerging technologies.
The Asia-Pacific market continues to expand with growing awareness regarding conversational AI. According to a Research Dive report, the conversational AI market is forecasted to generate a revenue of US$ 3.022.4 million by 2028. This is attributed to the favorable government regulations and advanced ICT infrastructure in countries such as Singapore, India and Japan.
Contact Details –
Name : Akashh R JJ
Email : [email protected]
Phone Number : 9988777
Company Name : Hellooo
City : Bangaloree
Country : Indiaaa